quality control

everybody seems to develop rigor mortis when it comes time for quality control. if you're going to do the work in the first place, then why not make sure that it is correct before it goes out? always take the time to check your work, then have it checked by someone else - preferrably your supervisor or manager. we spent ages at the office in hong kong developing a quality control procedure, which, although thoroughly bureaucratic, was effective in ensuring that things got checked and that there was an easily navigable paper trail for most submissions and correspondence - very important for those inevitable cock-ups by staff, contractors and clients alike.
0411271231 amended.